Bigeye | Southern | Pacific | Atlantic | |
---|---|---|---|---|
Monthly Price |
Starting at per/mo |
Starting at per/mo |
Starting at per/mo |
Starting at per/mo |
IT Management | ||||
Fractional Chief Information Officer (CIO) | ||||
Technology Budget Planning | ||||
Asset Management & Procurement Assistance | ||||
Technology Documentation Management | ||||
Performance & Preventative Maintenance Reporting | ||||
Hardware and Software Audits and Inventory | ||||
Guaranteed Service Level Agreement (SLA) | ||||
Technical Support | ||||
24x7 Monitoring and Management Tool | ||||
Microsoft Updates and Patching | ||||
User Management (Add, Remove, Change, Rename, etc.) | ||||
Help Desk / Remote Support (8AM-5PM) | ||||
Server, Network, and Infrastructure Management | ||||
Microsoft 365 & Azure Tenant Administration | ||||
Onsite Technical Support (8AM-5PM) | ||||
Workstation Setup / Equipment Installation * | ||||
Project Work | ||||
Cybersecurity | ||||
Managed SentinelOne Endpoint & Cloud Protection | ||||
DNS Web Protection | ||||
User Behavior Analytics | ||||
Advanced Email Threat Protection | ||||
Cybersecurity Awareness Training | ||||
Simulated Phishing & Dark Web Monitoring | ||||
Managed Sophos XGS Firewall | ||||
Zero Trust Application Control | ||||
24/7 Security Operations Center (SOC) | ||||
Critical Security Policy Creation & Management | ||||
Managed Detection and Response | ||||
Data Backup | ||||
Managed Server Backup & Disaster Recovery (DR) | ||||
Automated Backup Verification Daily | ||||
Business Continuity Planning & Simulated DR | ||||
Offsite Data Storage w/ Long-Term Retention | ||||
Microsoft 365 Backup | ||||
Onsite Recovery Appliance | ||||
End User Training | ||||
Self Service Knowledgebase | ||||
BTG University Standard w/ 40+ Online Courses | ||||
BTG University Premium Additional 190+ Online Courses | ||||
1-on-1 End User Training Sessions | ||||
Technology Enablement Sessions | ||||
Navigating IT Made Simple
Set Your Technology Course on Auto-Pilot
Deep Dive into Our Managed Service Offerings
In the dynamic business landscape of Jacksonville, FL, our tailored Managed IT Service Plans offer robust solutions to meet the specific needs of small businesses. Starting with the Bigeye Plan, local businesses can access essential technical support to navigate the digital waters. For those seeking more advanced technology solutions, the Pacific Plan stands out as Jacksonville's most chosen offering. Meanwhile, the Southern Plan strikes a balance with its intermediate IT services while the premium Atlantic Plan mirrors the best-in-class technical standards akin to the Atlantic Bluefin Tuna. Each plan encompasses elements of IT Management, Technical Support, Cybersecurity, and End User Training, ensuring Jacksonville businesses thrive with the right technological backbone.
Navigating IT with Joy: Hear from Our Fleet of Raving Fans!
Set sail through testimonials from our delighted clients. As they journeyed through the digital seas, our managed IT services have been their trusted compass. Discover firsthand how we've made waves in their tech world, ensuring smooth sailing and happy horizons.
Diving Deeper: Exploring Our Managed IT Services
From securing your digital frontiers to empowering your team, our managed IT services are tailored specifically for Jacksonville's vibrant small businesses. Explore the five pillars that shape our comprehensive technology offerings that enhance your IT infrastructure to empower growth within your small business.
IT Management
The Backbone of Your Business
Technical Support
Your Day To Day Problem Solvers
Cybersecurity
Your Bulkhead Against Rising Tides
Data Backup
Your Lifeboat In Stormy Seas
Think of data as your ship's treasure, and we're here to make sure it never gets lost overboard or falls victim to digital pirates. All but our starter plan come equipped with managed backups, ensuring you're prepared for any storm. We don't just back up your data; we plan with disaster recovery and business continuity in mind. Ever run a fire drill? We run simulated DR exercises to ensure everything's in ship-shape. Plus, your precious data is stored securely off-site and checked daily to make sure those backups are solid. For those sailing in more challenging waters, our premium plans add a safety layer by backing up Microsoft 365 and offering an on-site appliance for swift recovery. Always be ready to set sail, no matter the tech tempest!
End User Training
Your Crew's Lighthouse For Knowledge
Anchor Your Network
Claim Your Complimentary Tech Compass Session
Setting sail in the vast sea of technology can be daunting without the right tools. Drop anchor for a moment and let us provide you with a complimentary 'Tech Compass Session'. This no-obligation assessment will chart the currents of your network's performance, identify potential security breaches, and map out a tailored IT strategy to navigate your business toward smoother seas.
Don't drift in uncertainty – schedule your session and steer confidently into the technological tides!
Talk Nerdy To Me
Your Beacon for Navigating Technology Insights and Trends
Join the ranks of the informed and dive into our blog 'Talk Nerdy to Me.' Here, you'll uncover the pulse of Jacksonville's technology and cybersecurity scene – delivering sharp, accessible insights to fuel your business's success in a digital-first world.
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