Navigating IT Made Easy

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Simplifying Managed Services for Jacksonville Businesses

Choosing an IT partner shouldn’t feel confusing, slow, or frustrating. Yet many Jacksonville businesses share the same story. And let’s face it -  if an IT company makes something as simple as pricing complicated, imagine how difficult things will be when you actually need help. We hear it all the time:

  • “I can’t get a straight answer on pricing.”

  • “They wanted three meetings just to get me a quote.”

  • “I waited weeks for an estimate and still didn’t fully understand it.”

The truth is, most business owners don’t have the time - or the desire - to compare complicated IT packages, decipher technical jargon, or chase down quotes. You need support you can trust, costs you can predict, and an IT partner who makes things easier… not harder.

⭐ That’s where Bluefin Technology Group is different.

At Bluefin, we believe IT should be simple, transparent, and easy to understand - even if you’re not technical. No hoops. No “request for quote” runaround. No pressure.

Instead of hiding pricing or forcing lengthy sales cycles, we give you:

  • Clear, easy-to-understand service plans

  • Straightforward, upfront pricing

  • Predictable monthly costs

  • No surprise fees

  • A true partnership focused on your business goals

We’ve designed our Managed IT Service Plans specifically for Jacksonville businesses that want their IT to ‘just work’ - without headaches, confusion, or endless meetings. Whether you’re looking for essential IT support, stronger cybersecurity, or a fully outsourced managed IT provider, our Southern, Pacific, and Atlantic plans give Jacksonville business owners everything they need to stay secure, productive, and supported.

Simple, Predictable Plans With Everything Your Business Needs

No confusing tiers. No hidden fees. Just three clear options built for real-world business demands.

Southern

Starting at:

$995

per month

Start With The Essentials

The IT Essentials For Your Everyday Needs

  • 24/7 Monitoring & Automated Patching
  • Help Desk & Remote Support
  • Microsoft 365 Tenant Management
  • IT Management (vCIO, Documentation, Budgeting, Lifecycle Management)
  • Managed Endpoint Protection with EDR
  • Zero-Trust Email Threat Protection
  • Data Backup w/ Cloud Storage and Disaster Recovery For Servers
  • Disaster Recovery Planning & Testing

 

Our Most Popular Choice

Pacific

Starting at:

$1495

per month

Unleash Your Full Potential

Everything Included With Southern, Plus:

  • Onsite Technical Support
  • Business-Grade Managed Switches & Wi-Fi Equipment
  • Secure Remote Access with Zero-Trust Networking
  • Continuous device posture validation for safer access
  • Employee Cybersecurity Training
  • Simulated Phishing Attacks
  • Faster Disaster Recovery with Onsite Data Backup Appliance
  • Microsoft 365 Backups (Email, SharePoint, OneDrive, Teams)

Atlantic

Starting at:

$1995

per month

Command Your Full Protection

Everything Included With Pacific, Plus:

  • Project Labor Included (No Surprise Fees)
  • $100,000 Cyber Warranty For Additional Financial Protection
  • 24/7 Security Operations Center Monitoring Your Business
  • Advanced Ransomware Prevention
  • Human-Led Threat Hunting and Rapid Attack Response
  • Automated Threat Response to Stop Attacks Faster
  • Deep System Monitoring To Detect Issues Before They Cause Downtime
  • CISO-Level Security and Compliance Guidance
  • Security Policies Professionally Written and Maintained
  • Compliance Management Portal

 

Hear From the Businesses Who Trust Bluefin to Keep Them Afloat

Our Live Customer Satisfaction Score isn’t what backs our service - it proves it. Every rating comes directly from a real client interaction, showing the consistent care, clarity, and friendliness our team delivers day in and day out. And because we believe great service should speak for itself, we even back our work with a money-back guarantee - a promise most IT providers would never make.

From there, we focus on what matters most: building genuine relationships, speaking in plain English (no geek speak), and providing support that’s personable, friendly, and easy to work with.

See why Jacksonville business owners rely on us for reliable, proactive, and human-centered IT support from a team that treats them like partners - not ticket numbers.

 

 

 

🤔 What Are Managed IT Services and Why Do They Matter?

Most business owners have heard the term “managed services,” but many aren’t quite sure what it actually means. And to make things even more confusing, every IT provider seems to define it differently.

At its core, Managed IT Services means having a dedicated technology team that proactively maintains, protects, and supports your business - without needing to hire full-time staff. Instead of reacting to problems after they happen, an MSP works behind the scenes to keep your technology 🛡️ secure, ⚙️ reliable, and 📈 aligned with your business goals.

But here’s the truth most MSPs won’t say out loud:
Not every business needs or is ready for an “all-in,” everything-included IT package.

And that’s exactly why Bluefin Technology Group takes a different approach.

 

🔧 Our Approach: Start With the Essentials, Grow With Your Needs

Every Jacksonville business deserves a strong technology foundation - not an overwhelming, overpriced bundle. That’s why our Managed IT Service plans start with the core necessities every business relies on:

  • 🙋 Reliable IT support when your team needs help

  • 🔒 Foundational cybersecurity to reduce risk and protect your systems

  • 💾 Critical data backups to prevent costly data loss

From there, we build upward, not outward.
As your business grows, your security needs evolve, or your technology becomes more complex, you can move into more advanced plans that include:

  • 🧑‍🔧 Onsite technical support

  • 🌐 Zero-trust networking

  • 📶 Managed Wi-Fi and switching

  • 🎓 Employee cybersecurity training

  • 🎯 Simulated phishing testing

  • ☁️ Microsoft 365 backups

  • 🛡️ Advanced cybersecurity with a 24/7 SOC

  • 🧾 Project labor included

In other words:
You get exactly what you need - nothing more, nothing less - with room to grow when the time is right.

 

🌟 Why This Matters for Your Business

Choosing the right level of IT support ensures your business gets the best possible outcome at the best possible value:

  • 💸 No overpaying for services you don’t need

  • 🛡️ No under-protecting your business

  • 📈 A clear path forward as you grow

  • 🔁 Predictable, transparent monthly pricing

  • 🗣️ Clear communication with zero geek speak

  • 🤝 A true partner invested in your long-term success

Whether you're a small office needing dependable day-to-day help or a growing business needing full coverage and strong cybersecurity, our plans meet you where you are — and grow with you.

 

Let’s Make Technology the Easiest Part of Your Day 😊

Not sure which managed service plan is right for your business? No worries — we keep this simple. During your Let’s Talk About Your IT session, we’ll get to know your goals, understand your current setup, and point you toward the option that truly fits your business… without upselling, jargon, or pressure.

Get clarity. Get confidence. Get IT that just works.

 

👉 Schedule a Quick Call: Let’s Talk About Your IT

💔💻 Thinking About Leaving Your IT Company? 🤫 We Won’t Tell.

Here’s What It Looks Like to Start Something Better (It’s Easier Than You Think)

Breaking up can be hard to do, especially with an IT company that’s supposed to have your back. If you’re feeling ignored, frustrated, or stuck with support that never seems to improve, you’re not alone. And switching doesn’t have to be messy or stressful. We make the entire process simple, private, and painless, so you can finally get the support your business deserves.

  1. 🗣️ Start the Conversation
    We’ll set up a quick call to learn about your business, your challenges, and what’s not working with your current IT setup.
  2. 🛠️ We Review Your Current Environment
    Our team takes a look at your systems, tools, and risks - no charge, no obligation.
  3. 📋 You Get a Straightforward Plan
    We’ll lay out a clear, easy-to-understand path to get you the support you need - with pricing that makes sense.
  4. 🔄 We Handle the Transition
    We manage the entire handoff from your current IT provider. No downtime, no confusion, no stress.
  5. ✅ You Get IT That Just Works
    Fast, friendly support from a team that actually answers the phone and speaks your language.
Don't worry, we’ll keep this between us. 😉 Schedule your free consultation — no commitments, no awkward breakups.

Talk Nerdy To Me

Your Beacon for Navigating Technology Insights and Trends

Join the ranks of the informed and dive into our blog 'Talk Nerdy to Me.' Here, you'll uncover the pulse of Jacksonville's technology and cybersecurity scene – delivering sharp, accessible insights to fuel your business's success in a digital-first world.
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